This is an important question to consider!
Most people say yes! Civility issues are common in the workplace and many times they lead to an “Us versus Them” attitude among different parts of the staff or between the Board and the Staff, etc.
Can these issues be addressed? Can we decide as a team to start treating each other better and working as a team? YES! YES!
The first thing to do is assess how open the staff is to discussing the issues and making action steps to move forward. A survey to poll the true feelings of the team and the issues they are facing is also important at the start. By the time the team moves to the Training phase of the process, the issues have been aired in the survey and are presentable in (sometimes shocking) numbers and visuals, which can be a strong wake up call for teams to see their concerns and issues in stark results.
Is the current workplace a good place to be? If not, let’s figure out where to go from here!
Civility Training is a strong essential conversation to have within your team to move morale and team work to another level!